Think about your Client’s Heritage

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1. Steer Clients Away From the DarksideClients often request lighter hair colors, but sometimes they decide to move in the opposite direction and adopt a darker hair color. This is particularly common if a celebrity has recently dyed their hair a darker color. When clients request these treatments, offer to meet them halfway with a compromised. A client may think they......
2. Learn to Read your ClientsAs a salon owner, or hair stylist, learning to read your clients is important. Much of the overall hairstyle and treatment are decided during the initial consultation and being able to read your client’s subconscious cues will help you to create the perfect style for them. When a client says “my friend thinks I would......
3. Exercise Caution with New ClientsDuring consultations and hairstyle appointments, clients may ask you to “do whatever you want” or they may “leave it up to you. Practice caution with these clients. The wrong hair color treatment could leave them regretting their decisions. If a client uses one of those two dreaded phrases, resist the urge to start doing whatever you want......
4. Create an Outline and Stick to ItDuring the hair coloring and cutting process, its important to have an outline, especially if you are both coloring and cutting the hair. Before you even begin either process, create an outline. Visualize the final hair color and cut. Focus on texture, proportion, length, shape, and overall design. The hair color must compliment the cut......
5. Be RealisticIn the consultation process, you will sit down and discuss the hair color and style details with your client. The consultation process is important for a number of reasons, one of which is accuracy. Its important to inform your client about what is realistic and what they can expect from the hair style/color process. While......
6. Color Correction Over Multiple VisitsIf a client comes to you for color correction, her hair is likely in poor condition and multiple treatments and chemical processes probably degraded your client’s hair health. While you are a beauty professional, its important to explain to the client that hair color correction takes multiple visits to the salon. Assure them that you......
7. A Great Look Takes a TeamIf you operate your own salon, develop a plan and work from it. However, if you work for a larger salon your work will likely be more complicated than this. Larger salons will often separate different steps in the haircare process into separate departments. If you work for a departmentalized salon, its important to work with and......
8. Confirm the ConsultationDuring the initial consultation communication is key. This part of the haircolor process is vital. If the hairstylist and client are not on the same page then the entire process is in jeopardy. At the end of the consultation, be sure to summarize the haircolor process step by step so the client knows what to......
9. Know When to Walk AwayPart of running a successful salon is building a strong client base of customers that enrich your life as much as you enrich theirs. The ideal relationship between colorist and client should be healthy and mutually beneficial. However, you cannot always help everyone and sometimes you must decline a clients request for treatment. If the......
10. How Does Haircolor Benefit Her?Before coloring a clients hair, analyze the client’s overall hair and appearance. If the client does not need haircolor, do not pressure her into a haircolor treatment. Some clients do not need or want hair coloring and that is fine. Client’s will respect the honesty and professionalism you display and may often send clients to you based......